You went above and beyond with your customer service. You helped me with the selection, worked with the budget, sent picture and sent samples. ..Thank you for all of your efforts. Job Well Done!!!
"...you guys are exceptional. You deliver the best service ever even when I'm a goof and wait to the very last minute!"
"Awesome service and attention to detail, wrapped up in an affordable package."
"They are very responsible. Efficient. Keep us in the their best interest for promotions. Have worked with Newport for years."
"Prompt replies, kindness,great selection of promotional items, going the extra mile to make sure you get what you want, offers samples!"
“Thank you… I really do appreciate your making it so easy for me! Any other vendor I would really panic!”
“The products and quality of service that your company recently provided for our ….meeting were outstanding! The awards were well crafted and received earlier than anticipated. I also appreciate your quick turnaround on our last minute order for the specialty pens. Thank you for helping me present a first-class event!”
“I have been very pleased with Newport—the service and product quality/value have been great.”
“Good experience, which is why we continue to use you. Thanks.”
“Service level was above and beyond our expectations.”
“Ordering is very easy—Representative was very helpful—orders are on time and filled correctly.”
“I always receive high quality work with any items ordered from promotional materials to lucites. It is a pleasure working with your company.”
“Just a note to thank you for all of your help in getting the caps and mugs. They look great and everyone is raving about the mugs—they are beautiful! I know the order was short notice and deeply appreciate your expediting so that we got these in time for the event. Many thanks.”
“(our rep) was very patient with the committee’s indecisiveness and provided us with a fantastic product that was extremely well received. We had many compliments and thanks for the item from the participants!”
“I always get courteous and friendly service from anyone I’ve talked to.”
“Good, prompt service. Good contact and follow-up. Nice product.”
“Thanks again for your quick and professional work. I knew I could count on you! You’re terrific.”
“Thanks again… I’m glad I don’t have to look elsewhere for our promo needs, too! We love working with you. You and Newport have always been wonderful to work with. “
“Very easy process. Product is great and worked quickly! Appreciated working within our budget!”
“(Reorder) form was sent to us in plenty of time before season started. Full cooperation and good pricing as always.”
“You all were a big help—follow up great-willingness to offer a variety of engraving fonts, etc. Such a team!”
Excellent service—good follow ups and quality control care! Professional, friendly caring staff. Thank you”
“Outstanding service—great communication!”
Your commitment to us was very evident this year when on short notice you were able to work with me in the designing new plaques, manufacturing these plaques and expediting them to us to meet the deadline imposed. …I look forward to working with you and your staff again next year on the award plaques. “
"I would like to formally thank you and your staff for the excellent work that has been done over the years that we have been associated with you. The plaques are centerpieces placed in locations of highest honor in the catering facilities not only in the U.S.A. but throughout the world.
"We appreciate everything you and your wonderful company did to get this completed quickly!!!!”
"They (the mugs and business card holders) look AMAZING! We got them both today and I am extremely impressed! I never doubted the work that you guys do, but it’s always really exciting to see an idea come to fruition. Thank you for much for all your help. It really makes a difference to have such professional looking items to go tour current and prospective sponsors. Please feel free to let me know if there is anything I can help you with in the future and rest assured that any promotional needs I/we have in the future, I will definitely use Newport!“